Returns are accepted within 14 days of the original order
Buyer is responsible for shipping fees on returns. Items MUST be shipped back with the same type box and materials to protect them. Any damaged items due to poor packaging will be assessed a re-stock fee or may result in a non-refund. Do not use envelopes to send matting back.
Once the products are returned and inspected for damage, the refund will be issued. Original shipping fees will not be refunded.
If you received damaged items, please take a picture of the damage and email firstname.lastname@example.org and we will work with you on the process.
There are NO refunds or returns on custom items